FAQ
Le Relais Saint Honoré Hotel
Frequently asked questions about your stay at the Relais Saint-Honoré in Paris
Before your arrival, there are certain questions that come up frequently: check-in times, hotel services, breakfast arrangements and transport to the neighbourhood.
We’ve compiled the answers to the most frequently asked questions here to help you prepare for your stay at the Relais Saint-Honoré.
And if you need any further information, our team is, of course, always on hand to help.
Accommodation
How much does a stay at the facility cost?
The cost of a stay depends on its length and the type of room selected. Please feel free to contact us directly by email or phone, and we’ll provide you with a personalized quote.
What types of accommodations can I book at this property?
The hotel offers a variety of room types to suit our guests’ needs: Tradition or Superior rooms for 1 or 2 people, Deluxe rooms for 3 people, Suites for 4 people, Family Suites for 5 people, connecting rooms for 5 to 7 people whether traveling with friends or family and Executive Suites with a private living room for 5 people, ideal for families, friends, or business travelers.
How can I book a stay at the hotel?
You can contact us by email, phone, or on social media.
What are the booking procedures?
To guarantee your reservation, we will ask for your banking information. Once we receive this information, a confirmation will be sent to you by email. According to the terms and conditions, full payment is required if you book a non-cancellable stay.
What booking options are available at the property?
A varied breakfast buffet featuring both sweet and savory options is served in our charming vaulted cellar. Planning a wedding, birthday, or romantic event? We’ll tailor everything to your wishes.
What are the check-in and check-out times at the property?
Check-in begins at 2:00 p.m., and check-out is by noon. Luggage storage is available before you check in or after you check out.
Services & offerings
Is there a concierge service at the hotel?
Yes.
Is there a left-luggage facility on the premises?
Yes.
What are the reception’s opening hours?
Open 24 hours a day.
What facilities are available in the hotel’s rooms?
• 160 x 200 bed or twin beds (80 x 200)
• Wi-Fi
• Air conditioning
• Chromecast-enabled TV
• Bose speaker
• Hairdryer
• Welcome tray
• Safe
• Minibar
• Telephone
• Luggage rack
• Slippers
• Toiletries
• Bathrobes on request
Are pets allowed on the premises?
No.
Is the hotel suitable for families?
Yes.
Is the hotel suitable for people with reduced mobility?
No.
Is the hotel romantic?
Yes, a cosy and welcoming atmosphere. Spa.
What services are available for couples?
Flowers, champagne, chocolates, macarons – please don’t hesitate to get in touch.
Location and transport
How do I get to the school?
By Train
Ideally located just a few steps from the Palais Garnier in a quintessentially Parisian neighborhood, Le Relais Saint-Honoré is the perfect base for your stay in Paris.
With three metro lines nearby, Le Relais Saint-Honoré is exceptionally well-connected by public transportation. This makes it very easy to reach the city’s main tourist attractions directly from the hotel, either by public transportation or on foot.
How to reach us from train stations and airports:
• From Roissy-Charles de Gaulle Airport: Take the RER B toward Saint-Rémy-lès-Chevreuse and get off at the Châtelet-Les-Halles station. Then take Exit 2 (Forum Porte Berger).
• From Orly Airport: Take the Orlyval to Antony station. Take the RER B toward Roissy-Charles de Gaulle and get off at Châtelet-Les-Halles station. Take Exit 2 (Forum Porte Berger).
• From Gare de Lyon: Take Line 1 toward La Défense (Grande Arche) and get off at Tuileries station.
• From Gare Montparnasse: Take Line 12 toward Mairie d’Aubervilliers, and get off at Concorde station.
• From Gare du Nord: Walk to Poissonnière station, then take Line 7 toward Villejuif-Louis Aragon and get off at Pyramides station. Take Exit 3 onto Rue des Pyramides.
• From Gare de l’Est: Take Line 7 toward Mairie d’Ivry to the Pyramides station, then take Exit 3 onto Rue des Pyramides.
• From Gare d’Austerlitz: Walk to the Gare de Lyon station. Take Line 1 toward La Défense (Grande Arche), and get off at the Tuileries station.
• From Gare Saint-Lazare: Take Line 3 toward Gallieni to Opéra, then take Exit 4 onto Avenue de l’Opéra.
By metro:
• Tuileries station, 200 m away (Line 1)
• Pyramides station, 350 m away (Lines 7 and 14)
• Palais Royal - Musée du Louvre station, 400 m away (lines 1 and 7)
By bus:
Pyramides Tuileries stop: lines 72, N11, and N24 / Pyramides stop: lines 21, 27, 68, and 95.
Does the hotel offer an airport shuttle service?
Yes, the fare starts at €50 for Orly and €70 for Roissy. You’ll be given further details at reception, as the fare depends on the route, the number of passengers and the time of day.
Is it easy to park your car at the venue?
Les Pyramides car park or Place du Marché Saint-Honoré.
Is the establishment close to the town centre?
It is situated in the 1st arrondissement, in the city centre.
In which neighbourhood is the establishment located?
1st arrondissement.
Catering
Does the property have one or more on-site restaurants?
No, but the neighborhood is lively—there are lots of restaurants and brasseries in the area.
How can I make a reservation at the restaurant?
The front desk can make a reservation at the hotel of your choice.
What kind of breakfast does the hotel serve, and at what time?
Continental breakfast served in your room until noon, and a hot/cold and sweet/savory buffet served from 7:00 a.m. to 10:00 a.m. on weekdays and from 7:30 a.m. to 10:30 a.m. on Sundays.
What restaurants are near the hotel?
L’Absinthe, La Régence, La Rotonde, Le Grand Café Capucines.
Leisure, exploration and tourism
What are the main activities and attractions near the hotel?
Nearby attractions: the Louvre Museum, Rue Saint-Honoré, Place Vendôme, the Musée d’Orsay, the Opéra Garnier, Galeries Lafayette, Place de la Concorde, the Palace of Versailles, the Arc de Triomphe, the Champs-Élysées, the Marais district, and fine-dining restaurants.
