Quinta hotel chatbot

FAQ

Le Relais Saint Honoré Hotel

Frequently asked questions about your stay at the Relais Saint-Honoré in Paris

Before your arrival, there are certain questions that come up frequently: check-in times, hotel services, breakfast arrangements and transport to the neighbourhood.
We’ve compiled the answers to the most frequently asked questions here to help you prepare for your stay at the Relais Saint-Honoré.
And if you need any further information, our team is, of course, always on hand to help.

Leisure, exploration and tourism

What are the room rates?

Rates vary depending on the length of stay and the type of room. A personalised quote can be prepared on request.

How can I book a stay?

Directly on this website, at the best rate, or by phone and email.

Is it better to book directly on the official website?

Yes. By booking on our official website, you get the best rate, more flexible conditions and exclusive offers, with a preferential direct rate around 10% lower.

What additional benefits does booking direct offer?

Subject to availability, booking direct may entitle you to an upgrade, early check-in and greater flexibility.

How do booking and guarantee work?

Your card details are requested to guarantee the booking, which is then confirmed by email. Some non-refundable rates are prepaid.

What are the cancellation and amendment conditions?

They depend on the rate chosen. Some bookings can be cancelled free of charge up to 48 hours before your arrival.

Is breakfast included in the room rate?

Depending on the rate chosen, breakfast is either included or available at an extra charge.

Are pets allowed?

Yes, pets are welcome. Feel free to contact us before your stay.

Does the hotel offer family or connecting rooms?

Yes, the Family Suite and the connecting rooms are ideal for families and small groups.

Is the hotel suitable for families?

Yes. Baby cot and high chair on request. The Executive Suite, the duplex Family Suite and the connecting rooms sleep up to seven people.

Does the hotel have a room accessible to guests with reduced mobility?

Yes, the hotel has a ground-floor room with adapted access.

Are the rooms non-smoking?

Yes, all rooms are non-smoking.

Can I add extras or special touches to my booking?

Yes. You can add breakfast or personal touches to your booking: flowers, champagne, chocolates or macarons, on request.

Leisure, exploration and tourism

What time can I check in?

Your room is available from 2 pm.

What time is check-out?

Check-out is before 12 noon.

Can I check in early or check out late?

Yes, subject to availability.

Can I leave my luggage before check-in or after check-out?

Yes, luggage storage is free, both before check-in and after check-out.

Leisure, exploration and tourism

What types of rooms does the hotel offer?

The hotel offers Tradition, Superior and Deluxe rooms, a Suite, a Family Suite, an Executive Suite and connecting rooms.

How big are the rooms?

Room size varies by category.

What is the difference between the room categories?

The categories differ in size, layout, brightness, view, level of comfort and capacity.

Are the rooms quiet?

Yes, the hotel has rooms overlooking a quiet street.

Can I request a quiet room or a particular view?

Yes, you can request it. We will do our best subject to availability, but cannot guarantee it.

Can a specific floor be guaranteed?

No, the floor cannot be guaranteed: it depends on availability.

Can I request a double bed or twin beds?

Yes, on request and subject to availability.

Can a baby cot be added?

Yes, a baby cot can be set up in some rooms on request.

Can an extra bed be added or an additional guest be accommodated?

No, but several suites can accommodate more than two people, which is ideal for families.

Is the hotel suitable for a romantic getaway?

Yes. The hotel’s cosy, warm atmosphere is perfect for it, as is its sauna and hammam area, to enjoy as a couple.

Leisure, exploration and tourism

Are the rooms air-conditioned and heated?

Yes, all rooms are air-conditioned and have individual heating.

Is Wi-Fi free in the rooms and throughout the hotel?

Yes, Wi-Fi is free throughout the hotel (82 Mb/s measured).

What amenities are in the rooms?

The rooms have André Renault bedding, Geberit Japanese toilets, adjustable air conditioning, a TV with Chromecast, a Bose speaker, a minibar, a safe, a kettle, AquaChiara filtered water and a welcome snack. A welcome booklet is available via QR code.

Do the rooms have a desk or work area?

Yes, the rooms have a work area.

Does the TV offer international channels?

Yes, the TV offers international channels.

Do the bathrooms have a shower or a bathtub?

Depending on the category, the bathroom has a shower or a bathtub.

Are toiletries and towels provided?

Yes: toiletry kit, sleep mask, sewing kit, comb and shoe polish, as well as towels.

Is a hairdryer available?

Yes, every bathroom has a hairdryer.

Are bathrobes and slippers provided?

Yes, bathrobes and slippers are provided.

Leisure, exploration and tourism

What services does the hotel offer?

The hotel offers a 24-hour reception, concierge service, luggage storage, laundry service, room service, newspapers, free Wi-Fi, and a sauna and hammam.

Is the reception open 24 hours a day?

Yes, reception is open 24 hours a day.

Does the hotel offer a concierge service?

Yes, reception books your taxis, museums and restaurants.

Does the hotel offer a laundry or dry-cleaning service?

Yes, at an extra charge, every day except Sundays and public holidays. Laundry left before 11 am is returned the same evening from 7:30 pm; after 11 am, the next day. Express service (+30%): left before 9:30 am, returned from 2 pm.

Does the hotel offer a wake-up call service?

Yes, just ask at reception.

Are rooms cleaned every day?

Yes, rooms are cleaned every day unless you request otherwise.

Is a printer or scanner available?

Yes, on request at reception.

Can tickets for museums, shows or excursions be booked?

Yes, reception can book your tickets through our partner Mon Petit Paris.

Does the hotel offer bike rental?

No, but there are Vélib’ stations nearby.

Leisure, exploration and tourism

What kind of breakfast is served?

A hot and cold, sweet and savoury buffet served in the vaulted room. A continental breakfast can also be served in your room, as well as an express option.

What time is breakfast served?

The buffet (€20) is served Monday to Saturday from 7 am to 10 am, and on Sundays from 7:30 am to 10:30 am. Continental breakfast (€15) is served in the room until 11 am. Express option: €7.

Where is breakfast served?

In the vaulted room, or in your room.

Can I have breakfast in my room?

Yes, continental breakfast (€15) is served in your room until 11 am, within 10 to 15 minutes, with no need to order the night before.

Does the hotel offer room service?

Yes, room service can be ordered via a QR code.

Does the hotel have a restaurant or a bar?

No, the hotel has neither a restaurant nor a bar.

Can the reception book a restaurant for me?

Yes, reception can book the restaurant of your choice.

Are gluten-free, vegetarian or vegan options available?

Yes, gluten-free, vegetarian and vegan options are available.

Leisure, exploration and tourism

Does the hotel have a spa, sauna, gym or swimming pool?

In the basement, a sauna, a hammam and a shower are included in the price, for two people at a time, from 12 noon to 7 pm. Let reception know and they will heat them up for you. The hotel has no gym or swimming pool.

Can massages or treatments be booked?

No.

Leisure, exploration and tourism

Does the hotel have a coworking space or business corner?

No, but the rooms have a desk area.

Is a meeting room available?

No, the hotel does not have a meeting room.

Leisure, exploration and tourism

How do I get to the hotel from the stations and airports?

From Orly airport or Gare de Lyon, metro line 14 takes you directly to Pyramides. From Charles de Gaulle airport, take the RER B to Châtelet, then line 14 to Pyramides.

How do I get to the hotel by metro?

Get off at Tuileries (3-minute walk) or Pyramides (4 minutes).

Is the hotel well served by public transport?

Yes. The hotel is served by metro lines 1, 7, 8 and 14, the RER A and many buses.

What are the nearest metro, bus or RER stations?

Tuileries, Pyramides and Palais Royal – Musée du Louvre, as well as several bus lines.

Can the hotel arrange a taxi, shuttle or airport transfer?

Yes, an airport shuttle can be arranged; the price depends on the airport, the route and the time.

Where can I park near the hotel?

The hotel has no car park. The Indigo Pyramides car park is a 3 to 4-minute walk away.

Leisure, exploration and tourism

Where is the hotel located?

The hotel is located at 308 rue Saint-Honoré, 75001 Paris.

Which neighbourhood is the hotel in?

In the 1st arrondissement, between the Louvre, the Tuileries Garden, the Palais-Royal and Place Vendôme.

Is the hotel in central Paris?

Yes, the hotel is in the city centre.

Is the location suitable for a leisure or business stay?

Yes, its location suits both leisure and business stays.

Leisure, exploration and tourism

Is the neighbourhood quiet or lively?

The neighbourhood is lively, but the hotel is on a quiet street.

Is the neighbourhood a pleasant place to stay?

Yes. It is a central, elegant and very well-connected neighbourhood.

Are there restaurants and shops nearby?

Yes, many restaurants, shops and museums are within walking distance.

Can I explore Paris on foot from the hotel?

Yes: Tuileries Garden (3 min), Palais-Royal and Place Vendôme (5 min), Louvre Museum (10 min), Opéra Garnier (12 min).

What are the main sights nearby?

The Louvre, Rue Saint-Honoré, Place Vendôme, the Musée d’Orsay, the Opéra Garnier, Galeries Lafayette and Place de la Concorde.

What are the main things to do around the hotel?

Museums, shopping, monuments and exploring the Parisian districts.

Which museums, galleries or cultural venues are nearby?

The Louvre Museum and the Centre Pompidou.

What are the must-see sights in the neighbourhood?

The Opéra Garnier, Place Vendôme, the Louvre Museum and the luxury boutiques.

Which nearby restaurants, cafés or bars do you recommend?

Our team will be happy to recommend places to suit your tastes.

Where can I find shops, department stores or shopping centres nearby?

Rue Saint-Honoré and Avenue de l’Opéra.

Is there a local market or typical spots to discover?

No, there is no local market in the immediate vicinity.

Where can I go out in the evening near the hotel?

You will find many bars and brasseries around the Opéra Garnier.

Are there parks or green spaces within walking distance?

Yes, the Tuileries Garden is within walking distance.

Can I go for walks or bike rides in the area?

Yes, the area is ideal for exploring on foot or by bike.

Are there viewpoints or scenic walks nearby?

The banks of the Seine offer lovely walks.

Leisure, exploration and tourism

Do you have special or seasonal offers?

Yes, seasonal offers and occasional promotions are available on our website.

Are the offers permanent or time-limited?

Some offers are permanent, others are time-limited.

Are the offers only available on the official website?

Yes, our offers are available exclusively on our official website.

Do some offers include breakfast?

Yes, some offers include breakfast.

Can the offers be cancelled or changed?

It depends on the offer: some are flexible, others non-refundable.

Do some offers need to be booked in advance?

Yes, some offers must be booked in advance.

How can I hear about offers and promo codes?

Sign up for our newsletter.

Are promotional rates prepaid?

Some promotional rates are prepaid, others are not.

Are the benefits of an offer guaranteed on arrival?

Yes, as soon as your booking is confirmed.

Do you have a loyalty programme?

Yes, our regular guests receive exclusive benefits by email.

Do you offer preferential rates for companies or partners?

Yes, on request.
Quick Response Code